Effective Date: 1^st May 22025

We stand behind the quality of our tools. If you are not fully satisfied with your purchase, our refund and return policy ensures a smooth process.

Returns:

• Products can be returned within 14 days of delivery.
• Items must be unused, in original packaging, and accompanied by proof of purchase.
• Customer is responsible for return shipping unless the item is defective or incorrect.

Non-Returnable Items:

• Customized or special-order products
• Products showing signs of misuse or damage caused by improper handling

Refunds:

• Once the returned item is received and inspected, we will notify you of the approval or rejection.
• If approved, the refund will be processed to your original payment method within 7–10 business days.

Exchanges:

We only replace items if they are defective or damaged upon delivery. Email us with proof (images or video) to initiate a replacement.

Contact for Returns:

Email: sandesh.gavli@johngalt.in
Phone: 8805042146
Address: Plot F-2, MIDC Badlapur,

Dist Thane , Mumbai, Maharashtra, India PIN – 421503